Effective Date: [Insert Date]
At My Special Stay, we aim to make the booking and payment process as simple and secure as possible.
By booking through our platform, you agree to the following payment terms:
To confirm a reservation, a deposit or full payment must be made as specified during the booking process.
The specific amount required (either full payment or a percentage deposit) will be clearly displayed at the time of booking.
Any remaining balance (if applicable) must be paid before the check-in date, according to the timeline provided at booking.
We accept the following forms of payment:
Credit Cards (Visa, MasterCard, American Express)
Debit Cards
[Optional: PayPal, Bank Transfers, etc.]
All transactions are processed in [Insert Currency, e.g., Euro (€)].
Payments are securely processed through trusted third-party payment gateways.
My Special Stay does not store your full credit card information on our servers.
Your booking is not confirmed until payment is successfully received and you receive a confirmation email from us.
If your payment fails, the booking will be considered incomplete and may be canceled.
Refunds (if applicable) are governed by the specific Cancellation Policy of the property you booked.
Please review the cancellation and refund terms carefully before completing your booking.
In cases where refunds are approved, they will be processed using the original payment method.
Some properties may require a security deposit for damages, payable before or upon arrival.
The conditions regarding deposits will be clearly stated at the time of booking.
Security deposits are refundable after check-out, provided no damage or breach of house rules has occurred.
Taxes, service fees, and any additional charges will be clearly displayed during the booking process.
Guests are responsible for paying any required local tourism taxes at the property, if applicable.
If you believe there has been an error in billing, please contact us immediately at [Insert Support Email].
We will investigate and respond promptly to resolve any issues.
My Special Stay reserves the right to modify this Payment Policy at any time.
Changes will apply to bookings made after the new policy is published.
Thank you for choosing My Special Stay for your European travel adventures. We are committed to providing a smooth and transparent booking experience.
