Privacy Policy

Effective Date: [Insert Date]

At My Special Stay, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a booking through our website.


1. Information We Collect

We may collect the following types of information:

  • Personal Information:

    • Name, email address, phone number, billing address, and payment details when you make a booking or contact us.

  • Booking Information:

    • Details about your stay, property selected, travel dates, and special requests.

  • Technical Information:

    • IP address, browser type, device information, pages visited, and cookies through our website analytics.

  • Communications:

    • Emails, reviews, and other correspondence sent to us.


2. How We Use Your Information

We use the information we collect to:

  • Process your bookings and payments.

  • Communicate with you about your reservations or inquiries.

  • Personalize your experience and improve our services.

  • Send you promotional offers or updates (only if you opt-in).

  • Comply with legal obligations and enforce our Terms & Conditions.


3. Sharing Your Information

We may share your information with:

  • Property Owners:

    • To fulfill your booking and manage your stay.

  • Service Providers:

    • Payment processors, IT support, marketing tools — only as necessary to perform services on our behalf.

  • Legal Requirements:

    • If required by law, or to protect our legal rights.

We never sell your personal information to third parties.


4. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.


5. Your Rights

Depending on your location (such as in the European Economic Area), you have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal data.

  • Object to or restrict how we process your data.

  • Withdraw your consent for marketing communications at any time.

  • File a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at:
Email: [Insert Contact Email]


6. Cookies Policy

Our website uses cookies to:

  • Enhance user experience.

  • Analyze site traffic.

  • Personalize content.

You can control cookie settings in your browser. Please refer to our [Cookie Policy] for more details.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."