Welcome to My Special Stay. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
My Special Stay acts as a platform to connect travelers with independent property owners across Europe.
We do not own or manage the properties listed. Each booking creates a direct legal relationship between the guest (you) and the property owner.
A booking is confirmed only after the required payment has been received.
Payment terms, including deposit requirements and final balance due dates, are provided during the booking process.
Failure to make payments on time may result in cancellation without refund.
Prices listed are in [Currency] and include applicable taxes unless otherwise stated.
Cancellation policies vary by property. Please review the specific property's cancellation terms before booking.
Some properties may offer free cancellation within a certain time frame; others may have non-refundable policies.
Any refund, if applicable, will be processed according to the individual property's terms.
Check-in and check-out times are set by the property owner and will be communicated to you upon confirmation.
Late check-out requests are subject to availability and may incur additional charges.
Guests must treat the property with care and respect.
You are responsible for any damage caused during your stay.
No illegal activities, disruptive behavior, or exceeding the stated occupancy limits are allowed.
Some properties may have additional house rules which must be followed.
In rare cases where a property becomes unavailable (due to unforeseen circumstances), My Special Stay will assist in finding a comparable alternative or issue a full refund.
We reserve the right to correct errors in pricing or property descriptions at any time.
My Special Stay is not liable for any direct or indirect loss, injury, or damages arising out of your stay.
Each property owner carries their own insurance for their property.
We respect your privacy. Your personal information is used only to process bookings and provide customer support.
Full details are outlined in our [Privacy Policy].
These Terms & Conditions are governed by the laws of [Insert Country, e.g., England, France, etc.].
Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City/Country].
My Special Stay reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of our services after changes indicates acceptance of the new Terms.
Thank you for choosing My Special Stay.
We are committed to providing you with exceptional service and unforgettable holiday experiences.
